Delivery & Return

Free delivery available on 1000s of products over $100. Choose a specific delivery date & time that suits you for an additional fee.

Delivery Options Overview

Buytronics will deliver The Products By Courier To Local
Customers (IN UAE) Within 3 days

Free Delivery is Offered To the Customers, Buying Products More Than 500 Dirhams,
Purchasing Products Less Than 500 Dirhams Will have 30 Dirhams as Delivery Charge

1. Order the Product and Specify the Delivery Method

2. You Will Receive an Order Confirmation Message

3. Wait for Your Order to Arrive

4. Pick up Your Order at The Checkout Area

Small items

Standard delivery Get it in 3-5 working days

Buying Products More Than 500 Dirhams:

FREE

Buying Products Less Than 500 Dirhams:

30 Dirhams 

What do we mean by small? Just about everything under the sun except for major kitchen/laundry appliances and TVs over 43″.

Large items

Standard delivery Get it in 2 working days

All day Delivery from 7am - 8pm. Order anytime:

Fromu$20

Choose a time slot 7am - 11am, 9am - 1pm, 11am - 3pm, 1pm - 5pm. Order anytime:

From $35

Next day delivery it next day on weekdays

All day delivery from 7am - 8pm. Order by 7pm:

Fromu$30

Choose a time slot 7am - 11am, 9am - 1pm, 11am - 3pm, 1pm - 5pm. Order by 7pm:

From $45

The big stuff. Major appliances like dishwashers, washing machines, tumble dryers, fridges, freezers, ovens and TVs over 43″.

Customer rights

It is important as a customer to know what your rights are, specifically if you are not happy with a product or service, on it we feel that it is not very good if it is written in an ambiguous manner, so we decided to make the writing simple and clear. In the husk all goods and services shall be of acceptable quality, fit for purpose, manufactured to good standards of craftsmanship and delivered as required.

If you are unhappy with a product or service we would like to hear from you as many things as possible to categorize as quickly as possible, the first step is to contact customer services, and you will find the details on this site.
buytronics respects at all times the privacy and confidentiality of personal information, and our employees will always treat you with courtesy and respect your legal and human rights.

Customers may cancel their orders within 24 hours, your payment will be returned through solutions that were initially used with customers, please allow funds transfer to be completed within 45 days.

FAQs

How do I order on Buytronics?

(1) Log in to your Buytronics account. (2) Add items to your Shopping Cart. (3) Go to your Shopping Cart; add or remove quantities if needed. (4) Add and select your preferred delivery address. (5) Review the order summary and choose your desired payment method. (6) For cash on delivery payment, click continue to finish your order. For debit/credit card payment, fill in the required details then click continue to complete your order. (7) If you require an invoice, click “Generate Invoice” and the file will be ready in PDF format.

How do I cancel my order?

Go to Orders page then choose which item in an order you want to cancel. Click the cancel button and confirm. You may only cancel your order within 24hrs if it is not being processed yet. If the cancel button on your order is not available anymore, it means that the order is already confirmed and on process.

How do I return my order?

Go to Orders then choose the product you want to return. Click “Return” then it will be redirected to Returns page. Fill out the return reason and other necessary details. The request will be checked and verified by our Team. You will be notified via email or text message for the approval status of your return request. You may only return an item within 15days after receipt of shipment.

What if my order was delivered wrong?

We will prevent this from happening. In case it happened, you may contact our Team at support@buytronics.ae, give us a call on 04-2509192, or file a return request on our Site.

Why was my order cancelled?

Order is being cancelled due to: (1) Address issue. It will be canceled if we fail to contact you about Address issue of your order. (2) COD confirmation. It will be cancelled if we fail to contact you to confirm the order within 3 days. (3) Out of stock: It will be canceled if all the items are out of stock.

Why are some items removed from my order?

During the order preparation, some items are out of stock and our sellers need time to update the stock information online, which causes this situation. For COD order: (1) If some items are out of stock, we will cancel these items and deduct the items’ price from your total amount. (2) If all the items are out of stock, we will cancel your order. Non-COD order: (1) If some items are out of stock, we will cancel these items and refund the items’ price to your original payment or buytronics credit. (2) If all the items are out of stock, we will cancel the order and refund total amount to your original payment or buytronics credit. Note: Refund takes 10-45 days for debit/credit card payments.

How long does it take to receive my order?

It depends on the delivery location. Usually, it only takes 1-3 working days before you receive your order.

How do I track my order?

Go to Orders then choose any order you want to track. Click “See Details” to view the updates on your order.

What payment method types do you accept?

Cash on Delivery.

Need a Help?

  • WhatsApp_icon (1) +971 50 882 88 81
  • Email: info@Buytronics.ae

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